Dear our valued Guests,



Warmest greetings from Puteri Gunung Hotel, Lembang.



The health and safety of our guests, team members and the community are our highest priority.


Following the announcement by the Indonesian government and authorities related to the precautionary measures to mitigate the spread of Covid-19 virus with social distancing and the movement control order, Puteri Gunung Hotel Lembang have decided to close our doors temporarily, beginning from March 27th, 2020 until further notice. This will include our hotel facilities, Food & Beverage outlets, meeting rooms, and other public services at our hotel.


We have taken careful measures to maintain a safe and healthy environment for the past several weeks; nevertheless, we respect the advice of the Indonesian government and conclude it is most effective to reduce the risk.


For all of our guests or group event that have made reservations on the above mentioned dates, the reservation can be changed with no fee or cancelled for a full refund (without penalty). For further assistance or any queries to your future reservations, you may contact +62 22 278 6650.

We regret any inconvenience caused by the temporary closure of our hotel; we continue to be incredibly grateful for your support and understanding, as we work together toward the preventions of Covid-19.


While we’re closely following the Indonesian government guidelines, we hope you support the process to help minimize the risk by washing your hands thoroughly, eating healthy, exercising, and staying home.

We look forward to welcoming you soon to Puteri Gunung Hotel – Lembang in the near future.



Best regards,


Puteri Gunung Hotel, Lembang

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